Returns Policy

Returns and Refunds

We want you to be pleased with your purchase, that's why we have a no fuss returns policy.

If for any reason you are not completely happy you may exchange your products within 14 days for alternative items or a refund.

Cancellations

You have the right to cancel the order at any time up to 14 days starting the day after delivery. No questions asked.

Please return the goods for a full refund.

Returns -
Minibeast Ltd
PO Box 288
Hitchin
Herts
SG4 0WW

Defective Items and Warranty

If the product is defective, please explain the fault in a covering letter and return it with its original box with all manuals and accessories for a full refund or replacement - We offer a full years warranty on all products, if the item is defective in the first month of purchase email us we will then provide you with our free post address.

If the item is over 3 months old, please send it back to us with a covering letter to the address below - We will then arrange a replacement.

Returns - Minibeast Ltd
PO Box 288
Hitchin
Herts
SG4 0WW

Goods can be exchanged or refunded up to 14 days of any defect. After 14 days an exchange will only be available.